Patient Services

Prior Authorization Assistance (PAA)

At Epic Pharmacy, our commitment to helping each patient achieve the best possible outcomes is unwavering. This is why we provide a comprehensive offering that allows us to truly partner with each patient’s personal care team – including physicians and insurance providers. As part of this, Epic Pharmacy proudly provides support with Prior Authorizations to ensure patients get access to the medications they need in a timely manner. This also takes the administrative burden off of physician practices so they can focus on what they do best – providing care and attention to their patients.

Pre Exposure Prophylaxix

At Epic Pharmacy, we understand the importance behind preventing and transmitting HIV. Fortunately, PrEP was approved in 2012 and stands for Pre-Exposure Prophylaxis. Essentially, a medication can be taken for these purposes.

Financial Assistance

Epic Pharmacy is unmatched when it comes to the dedicated community of support we provide patients in the management of their complex health conditions. This includes a serious commitment to finding ways to reduce the financial burden on you. We proudly offer you access to a team of professionals who are dedicated to building relationships with various assistance programs and initiatives to ensure you get your medications at the lowest possible cost.

Patient Assistance Program (PAP)

We believe it’s imperative that a pharmacy partner be highly involved in all aspects of a patient’s care to ensure proper management of their condition (which includes an understanding of how it fits into their current life situation). Epic Pharmacy proudly provides a Patient Assistance Program (PAP) for those low-income individuals or families who are under-insured or uninsured and meet the eligibility guidelines. For individuals who think they may qualify, we will work side-by-side to discuss your options and what requirements are needed to qualify for assistance.